FAQ
CH Classic Flap Bag
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Maison Isley offers a 14-day satisfaction guarantee. If you’re not delighted with your premium replica handbag, return it within 14 days for a full refund. Shop with confidence and find your perfect bag!
Every Maison Isley handbag comes with a 90-day warranty covering defects in materials or craftsmanship. Enjoy your purchase with the assurance of our quality commitment.
Chanel Classic Flap Bag – Black
An icon of timeless elegance, the Chanel Classic Flap Bag embodies the Maison’s unmatched savoir-faire. First introduced as the 11.12 model, it was the original Chanel bag to feature the signature double C turn-lock closure and the leather-interlaced chain strap — details that have become enduring symbols of the House. Its quilted silhouette, crafted in premium materials, makes this piece instantly recognizable and eternally modern.
Dimensions: (approximate standard size)
Length x Height x Depth: 25 x 15 x 6 cm
Chain drop: 43 cm (single) / 23 cm (double)
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Premium quilted exterior
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Flap with interlocking CC turn-lock closure
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Leather-interlaced chain strap, adjustable for shoulder or crossbody wear
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Gold-tone metal hardware
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Unlined interior
Reference: 11.12
Care Instructions:
To preserve the beauty of your Chanel bag over time:
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Avoid humidity and contact with liquids such as hand cream, sanitizer, perfume, or makeup. If contact occurs, gently dab with a soft, absorbent cloth.
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Keep away from prolonged exposure to direct light or heat sources.
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Prevent rubbing against rough or abrasive surfaces. Light scratches may fade if gently massaged with a soft, dry cloth.
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Store in its original Chanel dust bag in a cool, ventilated space. Avoid plastic bags, heat, and humidity when storing.
Straight answers to what matters most. Still need help? Reach us at
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Every photo on our site is styled, lit, and edited by our in-house team — no filters, no stock images. What you see is what you get: premium textures, detailed stitching, and structured silhouettes that match the image, frame by frame.
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Not at all. Maison Isley designs speak the language of quiet luxury — understated, structured, and intentionally elegant. Our pieces are meant to be recognised by women who know timeless style, not by loud logos.
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Use this text block to discuss some commonly asked questions like shipping and returns, sizing, warranties, or product and company details.
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All orders are dispatched within 24 to 72 hours. Shipping typically takes 3 to 9 business days, depending on your location. Delivery details are shown at checkout and sent in your confirmation email.
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You’re fully covered. You have 7 days after your bag arrives to request a return or exchange — and our support team is available to assist you every step of the way.
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Your bag is shipped directly from our global warehouse network — for faster, trackable delivery every time.
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Yes — we offer free worldwide shipping on every order, no matter where you are.